Delivery & Returns
Delivery
- Delivery is £2.50 on orders under £40 net and will be shipped by Royal Mail First Class Signed For. For next day delivery requested within this order bracket, £6.50 is charged and the order will be shipped by Royal Mail Special Delivery.
- Delivery is £6.50 on orders between £40-£150 net and will be shipped by Royal Mail Special Delivery.
- Delivery is free on orders over £150 net and will be shipped by Royal Mail Special Delivery.
- No postage is charged on backorder items.
- Most items are held in stock for next day delivery.
- Orders received before 2.30pm will be dispatched the same day when the goods are in stock.
- Please note that any deliveries from Expressions Jewellery Ltd will require a signature to be received.
Returns
- All claims for goods delivered damaged or faulty must be made in writing within seven days of delivery.
- Where it is clear there is a manufacturing fault, or if goods have arrived at your premises damaged, a replacement will be issued or a credit given.
- Goods are guaranteed for manufacturing faults for one year from delivery. After this time, no exchange or refund will be issued.
- Expressions Jewellery Ltd reserves the right not to replace or credit items deemed to have been mistreated or damaged through wear and tear after delivery.